SA Transport has held corporate and government accounts in Dubai and Abu Dhabi for more than twenty years. An account means your bookers never settle at the vehicle, an agreed rate schedule, one consolidated monthly statement and a named person to call. We work on advance payment rather than credit, which is what keeps the rates where they are. The service is described under corporate and government transport; this page is the commercial detail.
Opening a Corporate Account and Registering as a Supplier
An account opens with a written outline of the programme: which emirates, which vehicle classes, whether a vehicle is dedicated, and who may book. Send it to info@sa-transport.com and you receive a proposal, a rate schedule and the documentation your registration requires.
Both trading names are licensed UAE entities. The vendor pack is issued in the name of the entity holding the account, and the legal name on the trade licence — not the trading name on this website — is what your supplier register should carry:
- Trade licence for the contracting entity, with number and expiry, plus the Chamber of Commerce certificate if required.
- Establishment card, with passport and Emirates ID of the authorised signatory.
- VAT registration certificate showing the TRN, for validation before the first invoice.
- Insurance certificates — comprehensive motor and passenger liability cover, renewals sent as reissued.
- RTA and ITC permits, licensing the operation to carry passengers for hire in each emirate.
- Bank details on letterhead, or a bank confirmation letter, for settlement by transfer.
- Your own forms — vendor registration, self-declaration, anti-bribery undertaking, beneficial-ownership declaration — signed, stamped and returned.
Where registration runs through a supplier portal, the account manager completes it; an RFQ or tender is answered in the format asked for. Missions should also read embassy and diplomatic transport.
How Payment Works: Advance Settlement, Not Credit
We do not operate credit accounts, and that applies to corporate, government and diplomatic clients alike. Every confirmed booking and programme is paid in advance against a proforma invoice or the accepted quotation, and a monthly contract is paid before the month it covers. The proforma quotes our TRN and yours and references your purchase order number and cost-centre codes. Payment is by bank transfer or card; we do not accept post-dated cheques.
An account that books regularly can run a pre-paid balance instead of paying trip by trip. The balance is funded in advance, each journey draws down against it, and it is topped up before it runs low. Each month you receive one consolidated statement listing every journey — date, passenger, route, vehicle class and booking reference — with the balance remaining, so the account reconciles without a call to us.
Events and programmes follow the same rule: the programme is confirmed and the fleet held once the proforma is paid. If anything changes while it runs — additional hours, an extra vehicle, waiting beyond the agreed allowance — the change is quoted through your account manager and paid before it is deployed, or drawn from the pre-paid balance where the account holds one. Nothing is left to settle after completion.
Where a purchase order must precede the work, bookings are checked against it and its renewal requested in good time.
What a Booking Includes as Standard
Quotations are hard to compare because operators include different things. Ours are inclusive:
- Fuel, with no surcharge and no later adjustment.
- Salik tolls in Dubai and Darb tolls in Abu Dhabi, however many gates a route crosses — Al Garhoud, Al Maktoum Bridge, Al Safa.
- Parking, including airport, hotel and tower parking at DIFC or Al Maryah Island.
- Waiting time to the allowance in your schedule; on airport transfers it runs from the actual landing, not the scheduled one.
- Chauffeur, uniform and insurance, with the vehicle presented cleaned each time.
- VAT shown as a separate line at the prevailing rate rather than absorbed.
What falls outside is stated as plainly, and nothing is charged that your booker did not authorise beforehand.
A Named Account Manager and a 24/7 Operations Desk
Every account is assigned a named account manager, who owns the rate schedule, the proformas and monthly statement, and the vendor file. Licence, insurance and permit expiries are refreshed there as they are reissued, so a compliance flag never delays payment.
Booking is continuous. The operations desk runs twenty-four hours a day from both offices — by telephone, WhatsApp on +971 55 493 5000 or e-mail, in English or Arabic. An assistant moving a 02:00 airport pick-up reaches a controller who can see the day's deployment. Accounts may nominate several authorised bookers and set who may release which vehicle class.
Rate Schedules, Onboarding and What We Need From You
An account under agreement is issued a written rate schedule: the routes you actually use, half-day and full-day disposal, the Dubai to Abu Dhabi leg, and airport meet-and-greet with the waiting allowance stated. It holds for the term unless both sides agree otherwise.
We do not publish a rate card. Two organisations asking for an executive chauffeur in Dubai can want different things — one a car held at a Business Bay office all day, the other a few transfers a month between DIFC and Terminal 3. Rates are set against the programme: vehicle class, volume, dwell time and whether a vehicle is dedicated.
To open the account we need the contracting entity's legal name and address as it must appear on the invoice, your TRN if you are registered for VAT here, your purchase order or confirmation that one follows, the authorised bookers, the billing contact and your vendor registration form. An account is normally ready to take bookings within a few working days.